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Help Desk Junior (Bolivia, Argentina, Nicaragua, Paraguay, Uruguay).

  • Remoto
    • Sucre, La Paz, Bolivia, Estado plurinacional de
    • Managua, Managua, Nicaragua
    • Montevideo, Montevideo, Uruguay
    • Ciudad del este, Paraguay, Paraguay
    • Ciudad del Este, Guyana, Paraguay
    +4 más
  • 215 US$ - 215 US$ al mes
  • Soporte Técnico

Descripción del trabajo

  • Create and update process documentation.

  • Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:

  • Access the ticket management system, for the services assignment.

  • Request notification from the engineer in case any problem arises during the service.

  • Record the services performed in the corresponding database or ticket management systems.

  • These activities are not limiting.

Requisitos del trabajo

  • It is a position to gain experience in the labor area, especially for recent graduates who wish to obtain a first job.

  • Verifiable experience, at least six months experience in IT or customer care service.

  • Team player.

  • Responsible and organized.

  • Resourcefulness and proactivity.

  • Time management skills and ability to prioritize work.

  • Attention to detail and problem-solving skills.

  • Have written and verbal communication skills.

  • Please read carefully the details of the application, which includes weekly workload and monthly salary

Other requirements

Location: remote - Bolivia, Argentina, Nicaragua, Paraguay, Uruguay.

Monthly Financial Contribution (USD 215).

English Level : Intermediate/Advanced

Excellent work environment

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