
Job description
Main functions (not limited):
• Long term project full time support Monday to Friday
• IMAC process Install, Move, Add and Change.
• ITIL and Agile process (exposure to SLA, Ticketing system)
• Software deployment through SCCM.
• Manual software installation and troubleshooting.
• Handling and task prioritization.
• Support of Laptops, Printers and Cell Phones.
• Network Support
• Management and configuration of email
or
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