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SAP AMS Functional Service Delivery Lead | Remote in Mexico

  • Remote
    • Mexico, México, Mexico
  • Operational Recruitment

Job description

Important IT company At the Latin American level, growth requires:

SAP AMS Functional Service Delivery Lead

Skills and Technologies:

  • Functional background (FI, CO, SD, MM, PM, TM, PP)

  • Primary Point of Contact: Serves as the main operational contact for SAP ASM Functional regarding all delivery topics, issues, and concerns.

  • Escalation Management: Acts as the primary escalation point for tickets, delivery quality, governance, and operational risks.

  • Experience Requirement: Requires 5+ years of proven SAP AMS service management experience. At least 5+ years of proven experience as SAP consultant in the modules: Logistics (SD, PP, MM, EWM, etc.), FI-CO, Success Factors, etc.

  • Performance Standards: Empowers the delivery team to achieve high quality deliverables while maintaining 100% alignment with SAP AMS process requirements.

  • SLA Oversight: Responsible for ensuring all target service levels (SLAs/KPIs) are met and contractual commitments are fulfilled.

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote

Location: Mexico.

Salary: $75,000 gross.

Benefits: Excellent superior benefits.

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